For the past year, Accordias Healthcare Partners Carmen Voelz and Chris Joiner have led the Tennessee and Texas Lone Star HFMA Chapters, respectively, as Presidents and were honored for their achievements at a recent celebration.
The HFMA Annual Institute was held in Orlando, Florida in late June where the country’s leading healthcare financial leaders gather for educational and networking events. Both Voelz and Joiner participated in the culmination of their many years of service to their chapters by attending the event at the Grand Hyatt Resort.
Ms. Voelz is currently Board Chair for the Tennessee Chapter through May, 2018. She will also continue her role on the National HFMA Advisory Board for the Women’s HERe initiative.
Mr. Joiner continues his active role in the Lone Star Chapter by lending his leadership skills and providing guidance on global healthcare mission initiatives.
Collection Amounts /Key areas of impact:
- Accordias provided a CDM audit resulting in a $2.7M lift, and elimination of compliance issues.
- Accordias collected $4.1M in Denials that formerly were not collected (and eventually written-off).
-Accordias implemented an stand-alone Denials tool for the client.
-Accordias provided education and training to clinical staff to reduced denials.
-Accordias created Denials Policy and Procedures
-Accordias created a denials resolution tool
- Accordias implemented a Revenue Integrity process that resulted in $22M in Cash Acceleration.
-Reduced ave. times claims were held in the billing system from 270 days to < 3 days.
-Achieved cash acceleration of $11.7M in first six months, and $19M by end of year
-Created the Billing Integrity Committee which acts as a forum for the resolution of coding specific (held) claims, compliance related billing issues, clinical/up-front process development to support accelerated claims processing.
-Developed processes to reduce inappropriate recoding by HIM, as well as routing of claims related issues to clinical department leaders. Improved workflow process, and reduced the number of touches required for billing issue resolution
The total impact to the client was $7.5M in true cash (direct to the P&L). All of these results were achieved over a 8 mo. Period.